Much has been written over the past several decades about customer service.  From loyalty programs to quantitative and qualitative surveys, the efforts are exhaustive and have become more chatter (and an outlet for complaints) rather than a true and sincere platform to better the experience of your guests, residents

Editor of Senior Living News, Olivia Beaton sits down with Anna Hall, Chief Purpose Officer at Connected Living, to discuss her role of bridging technology, engagement, culture, and wellness into the resident experience.

Being present is more than just a trendy catchphrase. In Present Company, Timothy Dukes and Michael Landers reveal how the art of presence can serve as a conduit to high performance through enhancing creativity, productivity, and engagement.

As a transformative resource, Tim and Michael explore the Four Powers of Pres

Transform the way your nurse/emergency call works with ODIN Care™ wireless nurse call solution. Improve staff productivity, resident safety and reduce labor costs. With ODIN Care you can either install it as a new system or save money by integrating it with your legacy system to make it like new. Maybe you are using f

Dr. Jennifer Stelter and Jessica Ryan from Neuroessence sit down with Editor Olivia Beaton to discuss the importance of environment and design in dementia care. They share methods and tips that can be incorporated into senior living communities that create a more dementia-friendly and engaging environment.

Door solutions such as wander control, door alarms, locks, access control, intercoms for Senior Living communities can be confusing because “one size does not fit all”. In this webinar, we’ll simplify door security and wander control solutions and discuss some of the available options.

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In this funny yet insightful keynote, Benjamin will explore technology that in less than 2 years will impact everything you do from the time you wake up and when you go to bed. Using real-life examples, expensive studies, and showing you hardware that the public isn’t able to buy for months if not years, Benjamin